TCS Events

May 12, 2023 19:20

Selecting Events in the navigation pane opens the Events dashboard. TCS stores event information for up to three months.

As with other navigation pane windows, begin by ensuring that the correct network entity has been chosen from the drop-down menus at the top. This filters the network down to the granularity needed. Because the menus are hierarchical, start by selecting the Region, then Market, Site, Cell, and Sector as needed. The Sector option represents the selection of the Sector’s BN. As with Performance, the Events dashboard has an extra layer of filtering granularity, Links. The Links option will include a drop-down box showing all RNs connected to the selected BN under Sector. Select a specific RN under Links to see events for that RN. Quickly filter events by type using the icons in the gray ribbon at the top left. Clicking each type automatically filters the displayed list. Event types include:

All: Lists all events regardless of type
Network: Network-related events, such as Device Connected/Disconnected
Alarm: Events that may require attention, such as Interface Down or TCS Unreachable
Operations: Events that describe manual intervention, such as Device Configuration Set
Other: Other event types not listed above (currently not used)

Use the search bar on the top to search or filter the list results based on attributes such as serial number or hostname.

Figure 94: Filter Events

To filter events by a specific time period, click Advanced to the right of the search bar and choose the desired time period: one hour, 24 hours, one week, two weeks, or a custom time period.

Figure 95: Filtering Events by Time Period

Admin Events

Click the Admin button in the middle of the Events pane to see administrative events in the network. These include user logins, software upgrades, and warnings of upcoming software upgrades.

Figure 96: Admin Events

The Customize icon on the lower right can be used to modify which fields are displayed. Options include:

Serial Number: The device serial number
Timestamp: The time and day the event was logged
Category: The event category
Hostname: The device hostname
Name: The name of the event
Event Source: The source of the event within the system (BN, RN, TCS, or User)
User Email: Email associated with the user account responsible for the event (I.e., a configuration change)
Description: A brief description of the event
Details: Further detailed information about this event

Events are not automatically refreshed. To change this behavior, click Auto-Refresh on the lower side of the screen.

Note: Both the customization and auto refresh changes are persistent for the user account and the new settings will be maintained even after logging out.

Figure 97: Events Table Customization and Auto-Refresh

Click column names to sort the event list by that column’s values in either descending or ascending order. Click Download in the bottom left of the screen to download a comma separated (CSV) list of all displayed events (meaning the saved file content is filter sensitive).

Figure 98: Sort and Download Events